Superyacht Stewardess

Teamwork makes the dream work!!!

- Author unknown

 

Working on a super yacht is truly a unique experience, and I can honestly say that I have not worked in such a unique industry before or since leaving the yachting industry.

The organisational structure on board a super yacht can best be described as being a pyramid in structure and strongly hierarchical (based upon a military model). Where positions, job duties and lines of authority are set.

However a superyacht is not the military, nor is it merchant shipping or large scale commercial shipping like cruise liners. Obviously the larger yachts will have more crew with the same title and job description.

Another area that may cause a little confusion is in the galley. Most yachts run with a chef or cook on a smaller yacht and only the larger super/mega yachts run with a team of chefs.

The following diagram represents clearly the formal structure by which superyachts operate. It also shows a clear separation of authority and duties of their hierarchical rank.

Super Yacht Crew

A Superyacht runs this way for a few reasons:

An authoritative chain of command is implemented for safety reasons, with the Captain is the master of the vessel… the king of the castle so to speak, with the Chief Engineer and Chief Officer following closely behind with the safety of the crew and vessel in their hands.

The middle managers follow in line to execute the commanding orders and to display their areas of expertise. Followed by the lower ranks to carry out the orders.

This diagram broadly represents the chain of command on board a super yacht (please keep in mind that this example is a general summary and yachts will differ in organizational structure).

The horizontal specialization of the crew is again quite obvious, with each department specializing in their relevant departments:

Engineering: Safety and smooth operational running of the vessel and hotel services.

Deck: Passage delivery, Safety, Outside housekeeping/maintenance, guest outdoor activities.

Interior: Guest wellbeing, guest control in an emergency, housekeeping, hotel management, activity planner, accounting and guest liaison.

Galley: Guest food preparation, crew food preparation, galley and store stock control, hygiene and maintenance.

Super Yacht Crew Hierarchy

Super Yacht Crew Hierarchy

Kylie O'Brien
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Kylie O'Brien

Author, Writer & Founder at The Stewardess Bible
Kylie is an Ex - Superyacht Chief Stewardess, and Hotel Manager from Sydney, Australia. Passionate about sharing information, you can find her typing up a storm in her small home office, or breathing in the cool wind off the North Sea, in Zeeland, Netherlands.
Kylie O'Brien
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