Superyacht Stewardess

Blitz to Success in the Yachting Industry

Introducing the Stewardess Bible Module One
The Stewardess Bible Module One E-Book
The Stewardess Bible is a series of reference modules, that have been created to help the super yacht stewardess manage daily tasks in an easier, more time efficient, and stress free manner. The guide has something for everyone, from a junior yacht stewardess through to the management level Chief Stewardess, offering step by step advice with detailed how to lists which includes theoretical information and practical examples.
The purpose of this book is to help the super yacht stewardess manage daily tasks in an easier, more time efficient, and stress free manner.

Below is a list of all the tools you’ll get:

  • An E-Text book, to have on hand, even when the internet on board drops out.
  • Standard operational procedures specific to the super yacht interior department.
  • A framework for smooth communications.
  • Easy to follow theoretical explanations.
  • Practical tips with real life case studies.

Just think about it!

  • Would you rather buy an affordable e-text book offering you a step by step guide into the operational procedure of a super yacht or be miserable wasting your precious time on tasks that could have been completed in just moments.
  • Would you rather have a resource at your finger tips or have you boss scream at you because you made the wrong cocktail or have his guests wait far too long for their drinks.
  • Would you rather have half a day off in a beautiful destination because everything on board was completed to a high standard and with time to spare?
  • Would you rather have time to get off the boat and go for a run, take a yoga class or just sit under a tree?
  • Would you rather have job satisfaction and receive credit for a job well done or would you rather be looking for another job in this tough economy because you didn’t have the knowledge to do your job well?

By having this resource on hand, you will find:

  • Job security.
  • Less stress, inner peace & confidence.
  • Have free time.
  • To have more fun in your job.

What's inside:

Preface How to use this book Chapter One: Welcome Aboard  What is a Super Yacht?  Who owns a Super/Mega Yacht?  The Super Yacht Organisational Structure Chapter Two: The Interior Department  The Super Yacht Interior Hierarchical Structure The Super Yacht Purser The Super Yacht Chief Stewardess  The Super Yacht Stewardess  Chapter Three: Guest Service  Working In an International Environment  The History of Service The Art of Excellent Service Recovering from Service Failure Chapter Four: The Importance of Communication Interpersonal Communication Conflict Management  Understanding Your International Guests Austria Australia China France Germany India Russia Saudi Arabia United Kingdom United States Chapter Five: Time Management What is Time Management?  Chapter Six: Know your Equipment  Fine Crystal and Glassware Vases and Decanters Dinnerware Flatware & Hollowware Table Linen Chapter Seven: Setting the Table General Instructions. How to set the perfect table for any occasion.  The Fine Dining Table The Lunch Table The Breakfast Table The Buffet Chapter Eight: Drinks Service Wine Service Coffee Service Tea Service Chapter Nine: Cigars Cigars: Things you should Know When Buying Cigars Chapter Ten: The Art of Good Table Service General Rules of Service The Order of Service American Style Service French Style Service English Style Service Russian Style Service Appendix One: Inventories & Schedules  On Charter Schedule Off Charter Schedule Shopping List Napkin Rings Inventory Table Decoration Inventory Table Cloths & Runners Inventory Napkin Inventory Flatware Inventory Glass and Crystal Inventory Mise En Place & Miscellaneous Inventory Plates and China Inventory Red Wine Inventory White Wine Inventory Dessert Wine Inventory Champagne Inventory Appendix Two: Glossary Appendix Three: Bibliography About the Author      

Don't Delay

Kylie O'Brien
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Kylie O'Brien

Author, Writer & Founder at The Stewardess Bible
Kylie is an Ex - Superyacht Chief Stewardess, and Hotel Manager from Sydney, Australia. Passionate about sharing information, you can find her typing up a storm in her small home office, or breathing in the cool wind off the North Sea, in Zeeland, Netherlands.
Kylie O'Brien
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