The superyacht chief stewardess has all of the qualities of a yacht stewardess only more refined. She is an elegant, bubbly hostess with a warm welcoming personality, with the knowledge and experience to can get the job done.
Who is the superyacht chief stewardess?
The superyacht chief stewardess has all of the qualities of a yacht stewardess only more refined.
She is an elegant, bubbly hostess with a warm welcoming personality, with the knowledge and experience to can get the job done.
The superyacht chief stewardess is a yacht stewardess who has the most experience among those in such a position. A professional in this position usually reports to the captain of the yacht directly.
- She will be in charge of the yacht interior. The male counterpart in a similar position is usually known as a superyacht chief steward.
The duties of a stewardess in such a high position are quite varied. If you think that a job at such a level would suit you, then you need to be familiar with the job description of a superyacht chief stewardess.
The following job description is a broad generalisation of some of the roles of a chief stewardess and it is important to note that the job description and duties will vary for each yacht, depending on size, culture and geographical location.
What Does A Superyacht Chief Stewardess Do?
When considering the role of the chief stewardess, one must think along the lines of a hotel manager.
The superyacht chief stewardess is the ultimate go-to person with regard to the hospitality services that are provided to the guests. It is her job to ensure that she anticipates the needs of the guests.
This will enable her to give instructions for the stewards and stewardesses to meet those needs.
Some of the services that she is in charge of include ensuring that guests have the meals and drinks that they need. She is also in charge of ensuring that guest activities keep the guests happy and occupied.
The chief stewardess is also in charge of making sure that guests in need of valet services are able to obtain them. If a guest needs, local currency, she will have to make sure that it is obtained. Transportation and personal shopping for guests will also be her responsibility.
Depending on the size of the yacht, the chief stewardess may or may not be hands-on with housekeeping duties. However, she is responsible for keeping the vessel clean and she is in charge of organizing the stewardesses/steward’s who will execute the housekeeping duties.
The ultimate responsibility for ensuring that the yacht is clean and comfortable for both the guests and the crew is on her. If anything goes wrong, then all the responsible parties will be held accountable by her.
All cleaning and polishing of the cabin and property of guests are supervised by the chief stewardess. The chef of the yacht is responsible for the food and kitchen.
However, the chief steward needs to make sure that the standards of hygiene in the galley are upheld. If those standards are not upheld, then she will be accountable to the captain of the vessel.
The superyacht chief stewardess will also be required to liaise with the galley when it comes to menu planning. This is to make sure that any special nutritional needs that guests have been taken into account and met.
Everything that is required to run the interior of a superyacht successfully is in the hands of a superyacht chief stewardess. For that reason, keeping the inventory of all the items needed within the yacht falls on her shoulders. If anything is missing, then it falls on this professional to find out the parties accountable.
The interior accounting duties are the responsibility of the chief stewardess. She needs to be able to reconcile the accounts. Anything that has been purchased for use within the yacht must be accounted for.
Budgeting for things that need to be purchased is also her responsibility. If the financial system she is using does not provide accountability, then it is her duty to report the matter to the captain. Even the purchasing of items needed for both the crew and the guests of the yacht is part of the job description.
The chief stewardess is only as good as the team who is supporting her. In order for a yacht to be fully functional, then it needs a number of people to perform different functions.
The superyacht chief stewardess is responsible for obtaining these people. She will be required to source for the staff, which may include housekeeper, stewards and stewardesses. The job of vetting them is hers because she will be in charge of them.
While the captain is ultimately responsible for the maintenance of discipline in his vessel, any issues of discipline that come up will likely go through the chief stewardess first.
If one of the crew is slacking on the job, she will be responsible for rectifying the situation. She is also responsible for ensuring that the crew within the yacht treat the guests with respect and in a professional manner.
Any difficult cases of indiscipline are likely to go through her to the captain.
Working in a yacht every day can become quite difficult, especially for the newer crew of the yacht. The work of motivating the stewardesses, especially those at the entry level position falls on the superyacht chief steward.
She has a duty to ensure that there is a fair distribution of duties among her juniors. She is also responsible for creating a rotational chart that will vary the duties among all the people working under her.
In order for any yacht to keep on operating smoothly, there must be guidelines and policies that each person follows the letter.
As with every department head, the chief stewardess is responsible for the execution and maintenance of the policies, rules and regulations within the yacht.
She is also in charge of creating and updating manuals for both guests and employees within the vessels. These are meant to provide information while guiding the conduct of everyone on board the vessel to establish order.
During emergencies, everyone on board must have a clear direction of what is required of him or her. Safety is part of the job description of a superyacht chief stewardess too.
Depending on the operational procedures of the yacht, generally, she is in charge of ensuring that boats for emergencies are stowed away properly.
She is also responsible for ensuring that safety is maintained in the event of any emergency that occurs at sea.