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Superyacht Stewardess

Cleaning with Vinegar

Cleaning with Vinegar

Cleaning removes germs, dirt, and impurities from surfaces or objects. “Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.”

Things you SHOULD clean with vinegar:

As a general rule, to make up a vinegar cleaning solution, simply add ½ cup vinegar to 2 cups of water. Place it in a spray bottle and you are good to go.

  • Removes tea and coffee stains on porcelain
  • Removes water marks on the glass
  • Removes grime and sticky stuff off scissor
  • Restores rug fibres
  • Freshens most fabrics
  • Removes waxy residue of wooden furniture
    Removes candle wax
    Mixed with a ½ cup of baking soda, unclogs, and deodorizes drains
    Shines chrome and stainless steel
    Place a bowl of water and vinegar into the microwave for a steam clean
    Mixed with baking soda, deodorises the refrigerator
    Shines ceramic tiles
    Removes calcium and mineral deposits from shower heads
    Helps to fight mould and mildew
    Add 1 cup of vinegar to the rinse cycle of the washing machine for soft fabric
    Mixed with baking soda, removes sweat stains from around collars and underarms
    Freshens up musty cupboards
    Kills some bacteria and germs
    Wash your fruits and vegetables to kill pesticides

Things you SHOULD NOT clean with vinegar:

The most glaringly obvious things that you should not clean with vinegar is granite and marble tops. This material is a very durable and resistant material which is commonly used in bathrooms, pantries, and floors on board superyachts.

The stone would normally have a sealed finish on it, however, due to the porous nature of these natural stones, you want to stay away from citrus and vinegar based cleaning solutions because it can etch away at and put the stone. Instead, use warm soapy water and a microfibre cloth to clean the beautiful stonework.

Smart screens:

By cleaning your smartphone tablet, or Crestron multimedia screen with vinegar, you can actually remove the oleophobic coating. Instead, keep the touchscreen free of dirt and dust.

You can clean the screen by using a non-abrasive cloth with any non-ammonia cleaning solution applied directly to the cloth (do not spray the screen directly).
Cleaning with Vinegar

The Steam Iron:

I know you would love to pour some vinegar directly into your steam iron, but in fact, this can damage the inner workings of your iron, and it may lead to more black stuff being spat out.

Instead, READ the manual and use the self-cleaning function. Further, many modern steam irons will come with an anti-scale cartridge to remove the scale deposits inside the iron.

These tablets will prolong the life your steam iron.

The same applies to the coffee machine. I know there is a lot of recommendations all over the internet about cleaning your coffee machine with a vinegar solution. However, depending on the machine, the boilers are typically made from steel or aluminium, which vinegar can corrode.

Any waxed surface. As mentioned above, vinegar is a mild acid, so it makes sense that it would strip away any waxy residue, leaving the surface dull.

Lastly, does not mix bleach and vinegar. Both of these substances are powerful cleaning agents in their own rights, however, mixing the 2 can create a dangerous gas.

 

How to Clean Vomit From Carpet

Now, please let me make this quite clear that the idea of cleaning up vomit is literally putting a bad taste in my mouth, and I must admit that I am feeling slightly squeamish as I write this…

However, it is one of those things that as a Superyacht stewardess you will just not be able to get around. The fact is both, guests and crew may succumb to seasickness at some point in the journey, so every Superyacht stewardess will need to know how to clean up vomit.

We protect our clothes as well as our carpets with the hope that they attract no stains. However, try as we might, accidents can happen and in a flash, we spill juice or coffee on our clothes and rugs.

There are other stains that are more difficult to remove and they include blood, grease, pet urine, and vomit, which can really stink and mess up our carpets.

How to clean vomit from carpet

Vomit falls into the category of bodily fluids, which is a protein stain. Like all protein stains the most important thing to remember is to NEVER use hot water when cleaning the stain.

As soon as you know there is a vomit mess to clean up, time really is of the essence. Especially if you want to avoid having to deal with that horrible rancid smell, or that bright orange stain on the carpet that just will not budge.

What you will need:

Gloves (for the love of god… Do not clean up vomit without gloves on)

A bucket or bowl for scraping up the chucks

A spoon or a spatula

Paper towel or a white terry cloth

Bicarbonate soda or cornstarch

A vacuum cleaner

Vinegar cleaning solution

Tepid water

Method:

Place the bowl at an angle and gently scrape the chunks and as much fluid into the bowl as you can. Be sure to do this in a gentle manner so that you avoid damaging the carpet fibres.

Make sure you pick up all the pieces first. Do not use a towel as it may spread the vomit around.

Dab the area gently with the paper towel or terry cloth to remove as much fluid as possible

Sprinkle the bicarbonate soda over the area and leave for 15 minutes

Vacuum up the bicarbonate soda and re-evaluate the stain

Should a stain remain, on a new white terry cloth, blot the area with a vinegar solution (see notes below).

Rinse the area with clean water.

Dry the carpet immediately with clean paper towel or a clean terry cloth.

Should the stain still remain, call a professional.

If you mess with the stain too much, you may be damaging the carpet fibres and a professional will they have a tougher time of not only trying to clean the original stain, but then also they will have to reverse your cleaning efforts.

 

(1 tablespoon vinegar, 1 teaspoon clothes detergent, 2 cups of water).

 

 

 

Small Space – Storage Solutions

Small Space – Storage Solutions

As a superyacht stewardess, you are required to be very creative with your small space storage solutions. The storage area needs to be clean, dry and easily accessible…. Which, let’s face it, is quite often NOT the case…..

Small Space – Storage Solutions[tooltip text=”Tooltip Text”]

As a superyacht stewardess, you are required to be very creative with your small space storage solutions. The storage area needs to be clean, dry and easily accessible…. Which, let’s face it, is quite often NOT the case…..

If you are like me and had your fair share of battling with mattresses to get to the under bed storage or contorting your body into the most fabulous position to get into a tiny bilge space,  then I think the following article will be quite helpful.

Generally, on superyachts we do not have the luxury of walk-in storage areas unless you are on an 80m+ vessel and even then you may find yourself in a storage battle with other departments staking claim over the precious space… So before your frustration levels skyrocket let’s look at what you have to work with:

You may find storage in the following areas:

  • Obvious cupboards in the crew area and guest accommodation
  • Under bed storage: Both in the guest and crew accommodations
  • Bilge areas
  • Under furniture in both the guest and crew areas
  • Outside under furniture
  • Under the bridge consul

Important:

Now before you start to distribute your interior stuff everywhere… it is very important to respectfully ask each department to allocate space for you.

Storage items:

On a yacht, there seem to be a million things to store and so little space to store it in. So I have selected just a few items that seem to always be in the “more challenging items to store” category.

Crew Uniform and give away items:

  • Space bags for things you won’t need on charter
  • Blue tape around types of clothing (ordered by item, not size)
  • Blue tape around sizes of items
  • Ziplock bags of clothing items
  • Ziplock bags of items by size
  • Plastic containers if space allowed

Unless you are lucky enough to have an allocated large cupboard for this would normally store this under a bed. As with many things on this board is really a personal preference, however, experience suggests that ordering the items by size and type is an effective solution. You can always see what the item is but finding the right size can be time-consuming.

You will be limited to what and where you can store things in the guest accommodation, however, in the crew cabins you can think in various dimensions. For example, look at vertical dividers in cupboards or hanging shoe bags on the back of doors.

Toilet paper and kitchen towels:

  • Toilet paper and kitchen roll stored in bilges
  • Stored in hanging nets in walking laundry cupboard

For bulkier items such as toilet paper and kitchen towel, before a charter or cruise, make sure that all of the internal cupboards are stocked well (this included under the bathroom sinks in crew cabins).

Next, make sure the galley pantries and crew mess are well stocked and then place the kitchen roll on top of the toilet paper.

Just make sure that the storage area is clean and well ventilated.

Drinks, water bottles, cans:

AUUGHGGH, drinks storage can be a royal pain in the A#$%, but with a little planning, it really shouldn’t be so hard. What I mean by this is start off by doing a little math…

Step one:

  • See how much space you have. This may be 2 forward lockers, lockers on the sundeck and locker on the aft deck etc.

Step two:

  • Use the space wisely.
  • For the larger lockers buy plastic crates with holes in them for ventilation and an escape route if any water gets in them.
  • Calculate how many bottles of water fit into the space. Use this as a guide for provisioning. I.e. if you know the forward locker fits 50 x 2L bottles of water then you can easily estimate what you need for your next order.
  • A good tip here is to buy a combination of both foldable crates and permanent size crates, both have a useful purpose on board.

Step three:

Go ahead and calculate all of your storage areas. If you do this properly then it will make your life so much easier in the future with mid-season provision requirements.

Wine and liquor:

So by now you have probably figured out that storing wine on a yacht can be very challenging. The usual recommendations of wine storage such as:

  • Temperature
  • Humidity level
  • Motion restriction

Are pretty impossible to control on a yacht. In addition to this, you will also have to find suitable storage, which enables easy access yet it has to be secure enough that the bottles won’t break.

Typically the wine tends to be consumed on the cruise/charter, however, if it is not then common sense dictates that fine wine be stored on land for longer storage requirements.

Once the wine fridges, bar, pantries and allocated cupboards are stocked to capacity, you will need to look to the under furniture storage. If possible, I would recommend storing any excess wine amidship like in the main saloon or lower deck in the VIP cabin purely due to the lesser motion of the vessel.

There are many things that you can use to protect the bottles such as:

  • Bubble plastic
  • Towels
  • Even kitchen roll

However, the one product that I highly recommend is protective mesh wine sleeve.

  • I love this product because it’s cheap, easy to get and easy to store any excess.
  • It saves the glass bottles from smashing or clinking together and it protects the very important label.
  • Finally, because its mesh you can easily see what you need
  • You can buy it online from Amazon, or you can try your local ship chandlery

Remember:  all cardboard should be removed from the yacht to illuminate the risk of cockroaches or other nasty bugs becoming your new nightmare on board.

Further reading on wine storage:

https://www.onboardonline.com/industry-article-index/provisioning-and-galley/a-stellar-cellar-on-board/

If there something that you would like help with then please leave a comment below or email admin@stewardessbible.com

 

Wardrobe Management

Luggage tags

The simple luggage tag

It’s really no big secret in the Super Yacht world that when the guest arrived on board those first few minutes are crazy! New faces, drivers,agents,  luggage, luggage and more luggage…. Guests walking around,  welcome drinks , canapés, with a possibility of an immediate departure…yes there is no denying it that this is a very busy time.

As a super yacht stewardess you should have this routine so well organized that nothing will faze her cool calm demeanor. For the purpose of this exercise I will write it as if you have first time charter guests on board.

The luggage:

No matter if your guests are first time travellers or seasoned travellers there is ALWAYS a lot of luggage (I guess they don’t have to worry about the 20 kg rule or excess luggage :)).

My system on board was really quite simple!

Think luggage tags!

luggage tag

This  system worked really well for me for many years, just like in a hotel when the luggage comes on board and sits like a mini mountain in its designated area, don’t despair . When the guest identifies their luggage simply tag the bag with the relevant cabin.

Amazon has a million luggage tags to choose from, but if you don’t have time to order them then just print out the labels, punch a hole in the top and thread an elastic band through it and there you have it!! It’s just that simple.

The luggage can then be delivered to the correct cabin and the tags will stay on the luggage until the guest departure… Simply remove the tag and use it for the next charter.

 Depending on your resources, size of the vessel and how big your interior team is, this is how I ran the welcome day.

Have ready:

  • Hot or cold refresher towels, scented and presented well.
  • Prepare a welcome cocktail, and refreshing non-alcoholic drinks.
  • Have ready welcome canapés.

The above three tips are the most basic of any welcome service on board a super yacht. You do not want to be setting up any of this when your guests arrive.

 Unpacking:

Depending on the safety policy of your vessel, you will know when it is the right time to  allow one of your girls (normally the laundry stewardess) to unpack the principle guests’ luggage. Again this is normal practice on any super yacht that you start with principle guest. Depending on your resources you will continue to unpack the other guests’ luggage if they so wish to continue with the VIP guest and so on.

 Wardrobe management.

Super yacht Wardrobe management

Colour co-ordinate

Mens wardrobe

  • All shirts are to be facing left (this is easier for right handed people to select and take out their shirt)
  • Button the top button, middle and last button (do not button all the way down)
  • Keep the same colours together
  • Keep short sleeved shirts together
  • Keep the long sleeved shirt together
  • Fold the under wear and socks the same way and order in colours
  • Fold mens swim shorts the same way
  • Arrange shoes by colour with the toes pointing out.
  • Colour co-ordinate sports jackets and suits

 Ladies wardrobe.

  • Keep with the same colour coding system
  • Dresses are hanging by a length
  • Do not put 2 skirts on 1 hanger
  • Underwear is folded the same
  • Fold bikinis the same way
  • Fold one piece swim suits the same way
  • Fold t-shirts, sweaters and cardigans the same way
  • Shoes colour coded, in heel heigt with toes pointing out

 Ironing:

Unless you work on a 100m+ yacht with several people in the laundry, I would recommend taking a few pieces that the guest wants to wear that night and continue ironing their clothes bit by bit. This is usually very fine for most guests.

socks

To summarise:

To summarize my article on wardrobe management, the rules are simple:

  • Be prepared for your guest’s arrival (with fresh towels food drinks and food).
  • Tag the luggage immediately
  • Color co-ordinate the wardrobe
  • Keep “like with like”
  • Always fold the same way clothing the same way

 

 

 

Thank you for reading my article on wardrobe management. As always I wish you safe travels and calm seas.

K

How to Launder Bodily Fluids

How to launder bodily fluids

How to clean vomit

 

There are many preferably ways of laundering body fluids. But there are also different ways in which they are handled depending on the period/time the fluid has stayed on the body. when a fluid stains a body then its known as stain. There is old stain and new stain. The old stain is where the fluid has stayed on a body for a long period of time. While a new stain is where the fluid has stayed on the body for a long period of time. And there are different ways to handle this type of stains. For instance a new stain is much more easier to clean. For example if a person vomits and its cleared right away one can just use a piece of duster and some clean fresh water to wipe the floor. But if its an old stain a person can use a duster with a basin of water that contains some detergent in order to kill the germs and get fresh and sweet smell.

 

 

How to clean blood stains

 

Blood stains can be laundered in so may different ways for example; when blood is stained on the floor one can also use a piece of cloth and some water. But when its an old stain a detergent must e used to kill germs and freshen the air. But when blood is stained on a piece of cloth its a different matter all together. But if its a new stain one can only use a basin of water and a soap only. However if its an old stain one should soak the clothe in a basin of water that contain strong detergent and scrub/ wash the clothe using soap. None the less if the blood is stained on the body a piece of cloth to wipe the skin and water are the only requirements needed.

 

How to clean urine stains

 

As its known and proven urine is a liquid that smells horribly. Urine stain whether old or new its cleaned in the same way. A fresh and sweet smell is one of the requirements needed in every place. So a urine stain is laundered by using a strong detergent like to wipe the stain. But since urine has a prolonged smell one can spray air freshener after wiping the urine. However if the urine stain is wiped within the first seconds of its occurrence one can only use a basin water and a piece of cloth for those who cant afford the price of detergents.

 

How to clean faeces

 

Faeces is solid substance which is considered smelly. Yes its good to release faeces because its consider healthy. But one horrifying thing is that they have a unpleasant smell. mostly faeces are found in the toilet and its cleaned by simply flashing the toilet. But incase faeces are stained on a persons clothe, or on the floor or anywhere that doesn’t involve a toilet being used. If its the floor it should be scrubbed thoroughly using a brush, a basin of water that contain strong detergents. and a duster and also spray some air freshener. And in a case where a piece of cloth is stained. The cloth should be soaked in a basin of water containing some detergents and lets the cloth soak for some minutes then scrub it using a sweet smelling soap.

 

How to clean yellow sweat stains

 

A yellow stain is mostly found on white shirts. And if a sweat stain turns to yellow then its considered to be a prolonged or old stain. In most cases a shirt that has a yellow sweat stain its thrown away due to absence of knowledge on how to launder it. I personally have done some research and discovered that a yellow sweat stain can e cleaned using nucleic acid. Although it doesn’t work in some cases. An acid is used as a detergent in this case because a yellow sweat stain is so hard to clean.

 

How to clean yellow stains from breast milk and formula milk

 

A breast is one of the most sensitive parts of a females body. Breast cant be cleaned using detergents. In a case where the breast milk pours on the breast only a piece of wet cloth is required to wipe the region where the milk has stained. But in cases where the breast milk has stained a cloth and its a new stain then the cloth is soaked in a basin of water containing some detergents and it isn’t a requirement that the detergent should be strong. And then washed and hanged to dry. However breast milk isn’t considered harmful and it also does not smell so one can only use a basin of to wash a cloth stained by breast milk. In some cases formula milk is said to contain some chemicals in it. So one should take precautions just in case because formula milk is not as pure as the breast milk. But since the floor is not sensitive incase its stained y formula milk one should just use a piece of wet cloth to wipe it. Or preferably a piece of cloth with a basin of water. None the less if a cloth has a yellow stain from the formula milk one should use a detergent not necessarily strong and a basin of water with some soap just to be precautious.

 

 

How to launder bodily fluids

 

In most cases bodily fluids are laundered in the same kind of way. For example using detergents, using a basin of water with some soap or using just a piece of wet cloth and last but not least using an air freshener. Sometimes a detergent can be costly so some people use only a basin of water and soap. Come to think of it in our traditional way of living we just used some water and some scrubber which was also safe back in the days. But in this day today we use detergents because new harmful products have also been introduced…

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