Mar 16, 2023 | Superyacht Crew Training, The Superyacht Stewardess, Yacht Crew Training |
Let’s Celebrate. The Stewardess Bible!
A Brief History of The Stewardess Bible:
- 2011 – The Concept of The Stewardess Bible launched into the “yachtie- sphere”. Offering free information online to every superyacht stewardess and crew.
- 2014 – The Stewardess Bible electronic book was published. It consisted of 3 training modules.
- The Stewardess Bible’s Guide to Achieving Excellence in Service
- The Stewardess Bible’s Guide to Creating the Perfect Cocktail
- The Stewardess Bible’s Guide to Housekeeping Perfection.
- 2015 – With overwhelming reviews and feedback. The Stewardess Bible Print Edition was released.
- 2020 – The Chief Stewardess Bible was published. This is the fourth module of The Stewardess Bible Series. The Chief Stewardess Bible’ gives superyacht stewardesses a comprehensive overview of managing housekeeping, crew management, and more.
Like the rolling seas, we have experienced, many highs and lows along the way.
As well, in contrast, many have copied, manipulated and even hijacked the content of The Stewardess Bible. But this just proves that the information is still relevant and valued after going strong for 12 years.
To celebrate 12 years of The Stewardess Bible,the author Kylie O’Brien is giving away a free copy of the print edition of The Stewardess Bible when you take advantage of
The Stewardess Bible and Chief Stewardess Bible E-Books Bundle.
T&C’s apply
Free Copy with every Bundle & Save E-Book!
Superyacht Stewardess Training Manual: A Comprehensive Guide for Aspiring Yacht Stewardesses
The world of superyachts is a glamorous and exciting one, and with it comes a great responsibility to provide top-notch service to its guests. As a yacht stewardess, you play an essential role in ensuring the satisfaction and comfort of the guests on board. To excel in this profession, a comprehensive training manual is indispensable. In this guide, we will explore the Superyacht Stewardess Training Manual and how it has evolved over the years to become the best training manual for superyacht stewardesses.
The Birth of an Idea: A Journey into the Yachtie Sphere
In 2011, the concept of the Superyacht Stewardess Training Manual materialized to cater to the needs of yacht stewardesses and crew. This free online resource aimed to provide invaluable information and guidance to ensure the delivery of exceptional service in the superyacht industry.
A One-Stop Digital Resource: The Electronic Book
In 2014, the electronic version of the Superyacht Stewardess Training Manual was published, encompassing three essential modules:
- The Guide to Achieving Excellence in Service
- The Guide to Creating the Perfect Cocktail
- The Guide to Housekeeping Perfection
These modules were designed to cover all aspects of a superyacht stewardess’s responsibilities, offering a comprehensive training resource.
The Print Edition: A Tangible Treasure
After receiving overwhelming reviews and feedback in 2015, the print edition of the Superyacht Stewardess Training Manual was released. This physical version provided yacht stewardesses with a handy resource that they could carry with them wherever they went.
In 2020, the Chief Stewardess Bible was published as the fourth module of the Superyacht Stewardess Training Manual series. This addition offered a detailed overview of managing housekeeping, crew management, and more, further expanding the scope of the training manual.
Riding the Waves: The Journey of the Superyacht Stewardess Training Manual
Like the rolling seas, the journey of the Superyacht Stewardess Training Manual has seen many highs and lows. It has received overwhelming feedback, positivity, and gratitude for being an amazing resource, helping countless yacht stewardesses excel in their careers.
In contrast, the manual has also faced challenges, such as copycats and unauthorized usage of its content. Nevertheless, it has continued to thrive and remain relevant throughout its 12-year existence.
Celebrating a Milestone: A Special Offer
To commemorate the 12th anniversary of the Superyacht Stewardess Training Manual, its creator, Kylie O’Brien, is offering a free copy of the print edition with every purchase of the Stewardess Bible and Chief Stewardess Bible E-Books Bundle (Terms & Conditions apply).
The Core Modules: A Deep Dive into the Superyacht Stewardess Training Manual
Let’s take a closer look at the primary modules of the Superyacht Stewardess Training Manual, which have made it the best training manual for superyacht stewardesses.
Achieving Excellence in Service
This module focuses on providing the highest level of service to guests on board. Topics covered include:
- Etiquette and professionalism
- Communication skills
- Time management
- Conflict resolution
- Problem-solving
Crafting the Perfect Cocktail
A yacht stewardess must be adept at mixing and serving a variety of cocktails. This module teaches:
- Cocktail ingredients and measurements
- Bar equipment and glassware
- Mixing techniques
- Cocktail presentation
- Classic and contemporary recipes
Housekeeping Perfection
Maintaining a pristine and luxurious environment is crucial on a superyacht. This module covers:
- Cleaning techniques and products
- Stain removal
- Laundry and ironing
- Bed-making and turndown service
- Floral arrangements and table settings
The Chief Stewardess Bible: A Comprehensive Guide for Managing the Superyacht Team
The fourth module of the Superyacht Stewardess Training Manual series offers an in-depth look into the role of a Chief Stewardess. Some of the topics covered include:
- Crew management and training
- Budgeting and inventory control
- Event planning and coordination
- Crisis management and safety procedures
- Guest relations and diplomacy
Conclusion
In conclusion, the Superyacht Stewardess Training Manual has come a long way since its inception in 2011. Its comprehensive modules and the addition of the Chief Stewardess Bible have made it the best training manual for superyacht stewardesses. The manual’s creator, Kylie O’Brien, has shown deep knowledge and understanding of the industry’s needs, offering practical advice and solutions for aspirational yacht stewards and stewardesses to excel in their careers. With a friendly, experienced, and approachable tone, the Superyacht Stewardess Training Manual is an indispensable resource for those looking to provide exceptional service in the superyacht industry.
Dec 29, 2019 | The Superyacht Stewardess |
The Stewardess Bible’s – Top Ten Most Read Blog Posts in 2019
Merry Christmas and Happy New Year
I hope this blog post finds you all, happy, healthy and in high spirits. Christmas 2019 has come and gone this year I found it to be an emotional, beautiful and exhausting time.
For those ex-pats living in the Netherlands, you will understand my weariness at having to deal with St Nicolas on the 5th December followed up by Christmas on the 25th.
Walking that fine line between buying enough presents and champagne to appease the children and adults alike, without over-consuming during this time.
That said, I think I found that balance, and we all had a very merry time.
Exciting Times Ahead….2020 here we come!!!
Turning my attention to 2020, and as some of you are aware, the Chief Stewardess Bible was edited waaaayyy back in October 2016 and had been sitting in my drawer waiting for me to make the recommended adjustments from my editor.
Those recommended suggestions had to wait, as I was in my last trimester of a very heavy pregnancy. My beautiful baby boy, gorgeous daughter, ever so patient husband and general household stuff have since taken up most of my time.
(Needless to say that I am NOT that perfect picture of a working mother like you see on Instagram and Pinterest), but I am trying my very best.
Now that my son is older, I can refocus my attention on my writing and yes, The Chief Stewardess Bible will be launched in January 2020.
For those who have already purchased a full copy of The Stewardess Bible, you will receive a massive discount, when we launch The Chief Stewardess Bible, but I will send you the details through later, but for now, let’s look at:
The Stewardess Bible’s
Top Ten Most Read Blog Posts in 2019
Below is a list of The Stewardess Bible’s Top Ten Most Read Blog Posts in 2019.
No, I am not spying on you all… well I kind of am. You see, I am always looking for ways to add helpful content to my blog, in an attempt to make your life as a superyacht stewardess easier.
So I track (using google) the blog posts that have received the most hits, which I have listed for your convenience below.
- Superyacht Crew Hierarchy | Have you ever wonder what a superyacht is & about the organisation structure of a yacht? This article explains this in detail.
- How to Write a Letter Of Recommendation | As a chief stewardess or interior manager, you may be required to write a letter of recommendation for your departing interior crew member.
- Breakfast Table Setting | As a superyacht stewardess, setting the table can be one way whereby you can release your inner creative diva.
- The Role of Etiquette in Our Society | Etiquette is defined as a set of habits, manners, and practices that are performed in different situations.
- The Power of a Smile in Guest Service | As a superyacht stewardess, you will have to go to great lengths to ensure that your guests feel comfortable, happy and if need be RIGHT!
- How to Manage Superyacht Crew Uniform | The establishment of specific applications such as a uniform inventory management program in superyachts can help reduce and even eliminate misuse and wastage of uniforms. It may even enhance the overall efficiency of work operations.
- How Much Does a Superyacht Stewardess Get Paid | How much a stewardess is paid plays a big role in service delivery. However, it is passion and determination for the job that makes a stewardess appreciative of the payment received.
- What Does a superyacht Stewardess Do | A superyacht stewardess wears many hats, think housekeeper, waitress, safety officer, guest relations, butler…
- How to take Care of an Orchid | As a Superyacht Stewardess, you will be required to take care of many flowers and plants on board.
- How to Detail-Clean a Cabin | Detailing, or detailed clean, is to clean the fine points, specifics, technicalities and subject. Basically It means basically to clean thoroughly.
The Superyacht Stewardess Blog
Of course, there are well over 100 helpful superyacht stewardess articles on my blog page which you can access for free at any time. In addition to that, I have compiled a comprehensive list of superyacht crew agencies which you can download here for free.
So that is it for now, please stay connected for more helpful superyacht stewardess tips and tricks and of course the long-awaited launch of The Chief Stewardess Bible.
Thank you for your patience and I wish you all a very successful 2020.
As always, I wish you safe travels and calm seas.
K x
The Stewardess Bible on Sale NOW!
Apr 8, 2016 | The Superyacht Stewardess |
Mindfulness & The Superyacht Stewardess
The Superyacht industry is truly a unique place to work, and as such, you can easily get swept up in the drama that can be associated with living in a bubble.
Mindfulness seems to be the ‘buzz’ word of this generation. His Holiness the Dali Lama lives by it, Deepak Chopra teaches it and the Harvard Medical School students are writing research reports about it.
So why is mindfulness receiving so much attention these days, especially since the world is getting busier and busier.
- We make a plan for the weekend whilst watching TV and playing with the dog
- We fold the washing whilst watching the kids,
- We eat our lunch whilst sat at our desk for 8 hours without a break
- We drive our cars around on autopilot
- We “do, do, do, do, do, do,” all day long without engaging our brains into the one single activity that we are actually doing at the time.
The superyacht stewardess does all of the above, just in a different way. Her day is just as busy as the regular woman at home.
This article will explain what mindfulness is, how it comes to be and how we can master mindfulness in with our busy daily schedules.
What is Mindfulness?:
“Mindfulness is the practice of purposely focusing your attention on the present moment and accepting it without judgement” (Siegel 2009, Harvard Health Publications).
The History of Mindfulness:
The art of mindfulness has been around for generations with strong roots being founded in Buddhism. However, every religion, prayer group and meditation practices, teach us to be aware of the present moment and leave the preoccupying thoughts behind.
For those readers who are not religious at all then you will be pleased to know that science is now taking an interest in mindfulness as it helps to reduce the effects of stress on our bodies and minds, which results in a happier more positive outlook on life.
Mindfulness also decreases psychological symptoms, such as:
- Depression
- Anxiety
- Sleep and mood disorders.
Mastering the Art of Mindfulness:
Mindfulness is being aware at the present moment. It is being aware of your body, mind and spirit; it is paying attention to words, tasks, feelings, and atmosphere.
Mindfulness is not some new age “mumbo jumbo” nonsense created by hippies and social outcasts to shame the rest of us for living extravagant lives.
It is a way of thinking and a way of being that EVERYONE has instant access to regardless of your personal beliefs or religious followings.
We can cultivate and nurture mindfulness through various mediums, such as:
Basic mediation and mindfulness.
Sit quietly and focus on your breathing, let the thoughts come in and out, do not judge these thoughts or put any pressure on yourself at this time. Practice a mantra out loud or quietly to yourself.
The idea here is to systematically focus your attention on what you are doing and how you are feeling.
- Body sensations: Notice any subtle or strong sensations in your body, notice they don’t think about them or judge them, now let them pass.
- Sensory: Notice, smells, sounds, sights, colours, tones, taste and touch, do not judge them and let them pass.
- Emotions and urge surging: Coping with cravings can be challenging for us all; so the idea here is to notice how your body is responding to the urge. Replace the physical urge with knowledge, that in time it will pass. You are aware that nothing ever stays the same and life is a continual river of change. You have the power within you to resist the urge.
By practising mindfulness techniques, daily you will slowly be empowered to take your life into your own hands without judging yourself or placing unrealistic expectations upon your personal goals.
It is about being kind to yourself and giving yourself the tools to handle all of life’s little challenges in a calm state of awareness.
Aug 3, 2015 | The Superyacht Stewardess |
Taxi Etiquette for Global Travellers.
Everything you need to know about hailing a taxi when travelling
Note: This article has been written for superyacht crew, but in a generalised manner to include the global traveller.
In the UK, you always have to be mindful that the vehicles are on the opposite side of the street and the driver is on the right side and not the left. As you exit a hotel, wherever you may be, depending on the class of the hotel you are staying, a doorman is usually present to hail a cab for you.
This is a nice luxury, making you feel safer and special, and allowing you to have an intermediary to explain to the driver where you are going. Your destination may be one that you are not familiar with as far as directions and how far away it is. You always need to make sure that you are not taken advantage of.
If it is obvious you don’t know your way around, then a dishonest driver can easily “take you for a ride”, taking you extra miles out of your way to getting to your destination, so this is another reason a doorman may be a positive choice for you. It is sometimes very difficult to bypass the doorman at your hotel anyway, so you may as well take advantage of the service he provides.
When and where to tip a taxi driver-
You tip the taxi driver at the end of the ride usually by handing the money over the back seat inside the car. You can also get out of the car and hand the cash to the driver through his window after arriving at your destination.
How much should you tip-
The tip for a doorman depends on the class of the hotel you are at and can vary anywhere from $1 to $5. The tip for the cab driver is calculated more like a restaurant, using 15% to 20% as a guide. So, for a trip costing $20, a $2 tip is sufficient. You will wait until the ride ends to calculate and pay the tip, together with the fare.
How to hail a cab-
If there is no door attendant or hotel staff to deal with, it is now essential to get to a spot that has traffic that includes taxis.
Whatever language it is, there is usually a light on top of the cab, showing whether the cab is off duty or empty, etc. Always look for this before wasting your time attempting to hail a cab that is either full or off duty.
The cab may be empty, but the driver on his way home or back to his base of operation. It usually is a waste of time trying to make sure that the driver is fulfilling his ethical duties by taking every fare presented to him. However, if the cab is empty and the light clearly shows that the cab is available to pick up, then you can get his taxi number if you wish to report him for not stopping for you. This could occur if you have a lot of bags or if your appearance is “different”.
There also may be certain areas designated for a “line” or “taxi stand” where you can walk to. In the UK, this is common and South Africa also has this. In this case, you go to the front of the line.
Taxi etiquette for global travellers is the same when dealing with these stands or lines and also with the doormen at hotels. There are only variations when dealing with questionable neighbourhoods or areas with little or no congestion of vehicles.
In Australia, for instance, you may need to find a commercial establishment so that you can ask for a place to call. Information on your cell phone usually will be sufficient in this day and age. However, if you are lost, it is always nice to find a helpful person to help you out.
Obviously, you will not be in the countryside in the UK or France without having thought ahead about transportation, and usually, if a taxi is your mode of travel, the driver will be waiting with you and for you.
For instance, you may take a cab from London to Shakespeare’s house way up in the Avon in the English countryside. The driver will be staying with you. In this case, you have to work out a flat rate for the entire trip with waiting time. This is better for you than letting the driver use the meter for the trip. It would be too expensive that way. Obviously, the same holds true for a trip to the French Riviera or in Spain from Madrid to the country.
Getting back to city life and hailing a cab, it is always important to be careful when stepping into the busy street to wave down a taxi.
In Italy, the roads are several lanes and drivers are fast. If you must hail a cab the old fashioned way by waving it down in the street, be very careful and pay attention to the signs on the cabs showing whether they are vacant or full.
It is sometimes hard to use the proper etiquette and politely wave down a taxi when they are in such a rush to get a fare. You may experience the taxi stopping for someone else that was after you in the scheme of things and have to hold your head. When travelling as a tourist, it is always suggested that you stay in control and not get overly aggressive.
Leave early for wherever you have to go and reduce the stress of having to panic if a cab doesn’t stop for you or if it seems to be taking some time to get your taxi. Hailing a cab in the UK, for example, can be a very pleasant experience and the ride itself also, since the drivers are usually very friendly and helpful.
You can get a tour from the driver most of the time, while on the way to your destination. Actually, if you get the right driver in London, he can turn into a great tour guide for you. You may establish a relationship and have a regular driver while you are there. This may even help cut the costs of too many tours.
These drivers are sometimes a treasure trove of information and you get one on one personal attention. The same holds true in Australia. They are, mostly, very friendly people, and to be a taxi driver, he or she usually has the gift of gab and is willing to share a great deal of information with you.
In France, you have to call for a cab since you are not able to hail one.
- Spain, on the other hand, permits hailing a cab and it is the quickest way to get one.
- South Africa is known for its hustlers and taxi drivers are no exception, so, therefore, hailing a taxi is usually the best way to get one.
- In Australia, if you are staying at a decent hotel, asking the valet to flag you a taxi is best. He can call on his phone for you.
- This is similar to the U.S. In Vegas, for instance, where the valet booth has a phone.
Now let’s talk about UBER
Uber is an American international transportation network company headquartered in San Francisco, California. The company develops, markets and operates the Uber mobile app, which allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. The service was available in 58 countries and 300 cities worldwide (wikipedia.org/wiki/Uber)
This service has been somewhat controversial of late, and it has been challenged by governments and taxi companies alike who allege that the drivers are unlicensed to drive taxis, therefore, it is not safe for passengers.
I’m not too sure about this premise, as I’ve been in quite a few dodgy licenced taxis before!
The app and user ability of Uber is super easy and very efficient, you can have a look here for more information: https://www.uber.com/
I hope this article has shed some light on taxi etiquette around the world. If you have any tips, tricks or experiences, please let us know in the comments below.
May 1, 2015 | The Chief Stewardess, The Superyacht Stewardess |
The Mediterranean season is in full swing and for many superyacht stewardesses, this means long hours, difficult guests and draining colleagues.
It’s right about this time that the stewardess is not looking out to sea or enjoying the beautiful sunshine, but rather at the mountain high pile of towels in the laundry, dirty cabins and running from one of the yacht to the other, making sure that the guests have everything that they need and want.
Everyone desires a meaningful and fulfilling professional life. When you’re happy with your work, you feel more content, purposeful, and complete.
When you’re unhappy at work, the days seem long, you miss home, friends and family, and the daily stresses and negativity can build up and up until there is little room to conceal your feelings any more.
This can lead to poor decision making, a change in your personality, poor work performance and depression. The work of a superyacht stewardess can be mundane and boring, so it is right about this time that you may be asking yourself “What am I Doing Here”?
Whatever your motivation or trigger is that has led you to the point of resignation, ask yourself the following questions before you throw in the towel.
Questions to Ask Yourself If You want to Leave the Yachting Industry
1. Why am I unhappy with this job?
Understand where your unhappiness comes from — is it specific to the type of work you do, who you work for, or is there a personality clash on board? This is a great starting point for understanding your unhappiness and a great place to make a change.
2. Do I need a job change or a life change?
Ask yourself: Is my unhappiness about my job, or life in general? Unhappiness in one part of life can have a cascading effect on the rest of what we do. Before taking action, make sure your focus is to resolve the primary cause of your discontent.
3. What are your professional goals?
What do you want to achieve professionally, and when? Are you currently on the path to achieve those goals? If not, what do you need to do or change about your current job and career path to get there?
4. What’s been missing for you professionally?
What are you lacking in your professional life? Recognition, compensation or advancement? When you know what’s missing, you can make plans to fill in the gaps, in your current position or elsewhere.
5. Where do you see yourself in 5 years? 10? 20?
Envisioning your future self is a great way to keep the bigger picture in mind. A simple envisioning exercise: close your eyes, clear the mind with a few minutes of breath awareness, meditation, and then look ahead five, 10 or 20 years.
- Where are you working?
- What have you achieved?
- What does the rest of your life look like?
When you open your eyes, jot down what you saw. You can then take action to align your present life with the future.
6. What do you feel you were put on this earth to do?
This question is hard for many people but warrants deep thought if you’re considering a career change.
- What do you feel in your heart you’re meant to do?
- What work would bring you deep happiness and meaning to your life?
This may be something you can do outside of your current job – as a hobby or part-time interest. Or it might be worth pursuing wholeheartedly as a career.
Undertaking self-exploration work will allow you to understand what you need to be more fulfilled professionally. If you have financial obligations and other considerations that preclude making a significant job change, look for ways to incorporate what you learned about yourself in other areas of life.
Take action. Move towards the activities, interests, and people that resonate with you, and fulfilment will follow.
Apr 3, 2015 | The Superyacht Stewardess |
Patience and The Superyacht Stewardess
On a charter superyacht in season, it may be weeks before your next day off. You may be having to deal with, literally, the most demanding people on the planet for as many as 18 hours of the day.
In this environment perfection is a minimum requirement, and under these strains, a superyacht stewardess has to develop superhuman levels of patience. It’s not a job for everyone, but those who get a thrill from providing immaculate service in difficult circumstances have plenty of tips to share for those who are finding patience difficult to come by.
Working in a 7* plus Hospitality Environment
The role of a superyacht stewardess will open a window on how a tiny proportion of the world’s population lives. It’s a select few, and they can be unique in more ways than just their wealth.
Many will have unusual habits, make extravagant requests or have an unconventional manner, and it is up to you to adapt and apply a whole host of different skills while at their beck and call.
Your job description extends to all manner of odd-jobs and it’s up to you to master all of them. Just by way of introduction you’ll have to understand the nuances of international etiquette, keep watch at night, help the exterior crew, apply a silver dining service, help plan meals tailored to the guests’ tastes, maintain the cleanliness and tidiness of the yacht’s interior and perform a variety of laundry duties, many of which are personalised for the passengers.
Working in Customer Service
When dealing with billionaires, many of whom are staking their reputations on the smooth operation of their superyacht while their guests are on board, the word “no” is not in your vocabulary. Whatever the demand, and however outlandish it may seem, you are obliged to find a way to make it happen.
What’s more, it’s not just enough to meet the needs of your passengers, the role of a stewardess working in a 7* plus hospitality environment dictates that you should go about your work with a smile and cheerful air.
Experienced stewardesses talk about a gradual transformation into a service superhero, no matter the time of day and no matter how many days into a voyage. The rewards in tax-free salary and tips, which can be 10-15% of the charter, speak for themselves and make the effort worthwhile.
Patience with Professional Challenges
Out at sea, you may be confronted by any number of professional challenges. One of the most common is the universal truth of seafaring; some people will get sick.
This can be a particularly challenging situation to deal with. It’s not just the unpleasant task of cleaning up vomit quickly and efficiently, you will also have to attend to some poorly and most likely impatient passengers and make sure that they are as comfortable as possible.
Superyacht stewardesses also have to get used to the fact that there will be no set routine on board, especially during a charter. Your day will be dictated by the schedule and demands of the guests, and it’s up to you to change to ensure that you offer a bespoke experience for them.
Here, goal-related thinking will go a long way. A calm exterior and brave face will inspire confidence and peace of mind for your guests, and there’s a good chance it will be rewarded financially at the end of the voyage.
Many superyacht stewardesses say that, once they’ve learned to go with the flow the voyage takes on a timeless quality, as days blend together in a pleasant way.
Patience with Personal Challenges
Something that many superyacht stewardesses find difficult to cope with is the absence of personal space. Quarters can be cramped and cabins are shared. Crews tend to mix and match so there’s a chance that you’ll be spending a lot of your time in the company of a stranger.
Homesickness can also strike at any time, even to the most hardened seafarer. Rather than getting nostalgic and looking to the past, try to look forward to future experiences and the time you’ll get to spend with loved ones when the season does come to an end.
At these times it’s a good idea to fall back on the training that you put to use in the professional sphere. Approach every day with a smile, but also fix your gaze on the best parts of the job.
Because few things are better than when you have time off between charters when you’ll be moored in some of the most beautiful places in the world. Many stewardesses take the time to treat themselves, booking in for massages, sunning on the beach or by a pool. For these days you can be as selfish and demanding as the guests you serve out at sea.
And that gratuity will be all the more welcome when you’re relaxing in a tropical paradise like the Bahamas, Saint Martin or Saint Barth.
So while the potential for stress can be quite high when you’re sailing, the opportunity for de-stressing and luxury is never too far away.
Patience with difficult guests
All stewardesses will have an interesting story to tell about the guests that they have served in the past. It’s a simple fact that the super-rich has a different set of standards and modes of behaving to the rest of the world.
A watchword, no matter how difficult the guest may be, is discretion. It comes with the territory in this business, and even when recounting weird and wonderful tales of times at the beck and call of an eccentric sheikh or rude oligarch, stewardesses will never name names.
Spending days on end at the beck and call of difficult guests can be especially draining. But, though it may sound strange while you’re actually living the experience, there’s little in this job that beats the satisfaction when you come to the end of a particularly challenging stint and know that you made sure that the guests went home happy and satisfied.
Patience and The Superyacht Stewardess: Is an excerpt taken from The Stewardess Bible.
The Stewardess Bible is now offering free shipping worldwide
